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Great Guarantees
We’re not happy until you are
That’s why we offer an unmatched array of guarantees and services
to make sure you’re always pleased with your purchase.
30-Day Unconditional Money-Back Guarantee
If you don't love your new glasses or prescription sunglasses, for
any reason, you can exchange them as often as you like or return
them for a full refund for 30 days. Guaranteed.
One-Hour Service Experts
LensCrafters has provided one-hour service since 1983. Don't need
your glasses in an hour? Just tell us what's convenient and your
glasses will be ready when promised. Special order lenses will
require more time.
1-Year Breakage Protection
We’ll replace your damaged glasses with the same or equivalent
pair for 50% of their current retail price (discounts, promotions
and insurance do not apply). Upgrades may apply for an additional
cost. Sorry, does not cover loss, theft, or industrial safety
eyewear.
Unlimited free cleanings and adjustments
For as long as you own your glasses, we’ll keep them working and
feeling like new at no charge.
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